This shop is the store directly operated by the XDOBO factory. All products are original quality products and have the strongest service capabilities.

Terms of Service:

Please confirm the model, color, quantity, and logistics method you need. Please receive all coupons and discounts before placing an order. If you are not familiar with the discounts, please feel free to contact me

If you have any need to modify, please contact me before we send, I will promptly respond to your request

We will follow up every link for you at any time until you successfully receive the package

If you have any quality problems with the products you receive, please feel free to contact me. We will guarantee the quality within 12 months from the moment you sign for the receipt.

If you have any dissatisfaction, please do not open the dispute. By contacting us directly, you can quickly resolve it within 1-2 days. 90% of the disputes on the platform require at least 30 days to be repaid

 

 

1. After receiving the package, charge it for 30 minutes and then turn it on (there may be no power to turn it on)

2. Observe whether the red light can be turned on after plugging in, and the red light cannot be turned on, please contact us immediately. The red light can be lit, please contact us in time, we will tell you how to start the process

3. After plugging in, if the red light keeps flashing, please replace the 5V-2A normal charging head

 

Q2: The speaker is used for less than 8 hours?

1) We have rigorously tested and downloaded the lossless sound quality memory card of Hotel California, and it can be played for about 3 hours at maximum sound. If the maximum sound playing time reaches this range, the speaker is normal and there is no problem with the battery.

2) In addition, different sound sizes and different songs will directly lead to the duration of the speaker. Especially for songs with stronger bass, the power consumption of the speakers will greatly increase.

3) Therefore, if it is just ordinary music with weak bass, the loudest sound we tested can reach 4 hours.

 

Scenario 1---I just received the package, but I can’t charge when using a non-fast charging plug. It may be the product itself. Please contact customer service to find out the reason for the failure.

Scenario 2---After using for a period of time, the product suddenly fails to charge. Please check whether the charger plug you are using is a non-fast charging plug. If you use a fast charging plug, the product cannot be charged normally. Please change to a normal plug immediately. If the normal charging plug is used as usual and there is no improper behavior (water in the socket, damp, electric shock, overvoltage impact, artificial damage to the socket chip, etc.), the product may be damaged normally. Please contact customer service immediately.

 

A4: Check the phone model and music playback APP. Some models of mobile phones cannot directly use the speaker switch key to control the pause/play function. It is recommended to change another model of mobile phone or music player APP to try again.