NEW Portable Bluetooth Speaker Wireless Metal HiFi TWS Loudly Waterproof Mini Speaker Wireless Speaker Small Bluetooth Speaker
About the delivery address :
-We do not ship to P.O. Box addresses. Please give us a non-PO box address.If you are working most of the time, we recommend that you provide your work address.
-If you need to modify the address after placing the order, please confirm the address with us before sending the package. If the package has already been sent, the address cannot be changed.
-If no special circumstances occur, the buyer cannot refuse to sign for the package after it is sent. Therefore, if you want to cancel your order, please contact us in advance.
-The package will be delivered twice for free. If the package fails to be delivered twice, the package will be returned to the courier company. If the buyer request us to resend the package, the buyer should be responsible for all return and re-send postage.
The above is the policy of the courier company. I hope that you can understand and pay attention to it.
About office hours :
-The office hours of logistics providers are Monday to Friday (except public holidays).
About remote fees :
-For destinations in remote areas, DHL and FedEx will charge you a remote area fee. Therefore, if you live in a remote area, we recommend that you provide the address of a non-remote area. It can be your work address or your friend's address.
Taxes, duties and customs duties
-Commodity prices or transportation costs do not include import duties, taxes and fees. These costs are the buyer's responsibility.
-The customs of certain countries/regions may impose taxes on goods imported from another country/region, such as value added tax, purchase tax, customs clearance fees, etc.
-Please contact the customs of your country/region before purchasing to find out the customs charges in your country.
-The buyer, as the importer, is responsible for paying such costs. In this case,the buyer cannot request to cancel the order or request a refund or resend.
We will try our best to help our buyers minimize the risk of paying taxes. For example, mark the product as a sample or a low-value gift. Even if you have to pay taxes and import taxes, it will be much less than you need.
Warranty & Return
Return Within 30 Days:
We will provide either exchange or refund for a defective product or dissatisfied purchase which reported within 30 days.
1 Year Warranty:
We provide 1 year warranty for all our products.
-Customer is responsible for the return shipping fee ,and we will pay for sendingthe item back.
Damage or missing components:
Our products are all brand new and inspected carefully before sending out.Please check the package carefully before the courier leaves.
-If the product you received is missing parts, please keep the original packageand send the photos & your phone number to us within 7 days.
The warranty will be void in the following cases:
-Damage caused by:wear & tear,dirt,misused,improperinstallation oroperation,neglect, accident.
-Any damages caused by improper packaging when buyers return the item tous.
-If the item was disassembled or repaired by unauthorized person.photos &your phone number to us within 7 days.
-If the product you received is missing parts, please send the photo aboutdamage within 7 days . In addition, it may take about 2 weeks for the expresscompany to investigate the case.
If you have any questions, please send us a message via AliExpress. We will reply you as soon as possible on working days.
If you do not receive a reply within 1-2 working days. Please check whether your message was sent successfully.
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