For product/order-related enquiries (e.g. product details, delivery, T&C), please fill out the form in this page and we will get back to as soon as possible.
For any other enquiries such as after-sales service, warranty, technical support, please contact us via:
📧 Email: online@tcacoustic.com.hk , please state [HK Price Shop] in the title of email
💬 WhatsApp:(65) 8202 4519
☎️ Customer Service Hotline:(852) 2175 6224
🕚 Servce Hours:Monday to Friday,11:00am to 7:00pm(except public holiday)
For any enquiries related to purchased items, please provide the following information also:
1. Your name
2. Your contact method (phone number, email address)
3. Address for delivery / collection
4. Proof of purchase (e.g. signed Delivery Note, Order Confirmation Email)
5. Photos of your items / accessories
The above information can greatly help us to get back to you sooner!